Service Alert: SIRS Knowledge Source Not Loading in Internet Explorer
SIRS Knowledge Source resources are currently inaccessible through Internet Explorer. Libraries are reporting that users of Internet Explorer see a blank white page when attempting to load SIRS...
View ArticleService Alert: Gale Outage
***UPDATE 10/31/2016 11:20AM***Gale's resources are now fully functional.Gale is currently experiencing technical difficulties with many of their electronic resources. They are working to resolve the...
View ArticleService Alert: Intermittent Outages in LearningExpress Library
LearningExpress Library may be inaccessible for some users. Libraries are reporting that sometimes it takes a long time for the site to load and sometimes users are presented with a blank screen. This...
View ArticleService Alert: OneClickdigital login issues
OneClickdigital has reported login issues that may affect some users. The vendor is aware of the issue and working to resolve the problem.In most instances, clearing your browser cache will restore...
View ArticleService Alert: ebrary access issue
***Update: ebrary support reports this issue has been resolved.***ebrary may be very slow, or inaccessible, for some users.The vendor is aware of this issue and is working on a resolution. We apologize...
View ArticleService Alert: 2016-17 CQ Magazine Content Unavailable
**Update: The issue appears to be resolved for most NC LIVE users. Please let us know if you are not seeing access through the latest issue.***CQ Magazine content from 2016 and 2017 may not be...
View ArticleService Alert: ProQuest Environmental Sciences in Summon
We have identified an issue with the NC LIVE site search (via Summon) where some links to results from the ProQuest Environmental Sciences Collection do not resolve properly, and show a "We're sorry,...
View ArticleService Alert: Amazon Web Services outage affecting ProQuest
Update: access to vendors affected by the Amazon Web Services outage appears to be restored.A national internet outage of Amazon Web Services is affecting access to ProQuest and may affect other NC...
View ArticleService Alert: Remote access to ProQuest
Update: This issue is now resolved. ProQuest should be fully accessible for local and remote patrons.Remote access to ProQuest resources may be unavailable. Users may see an HTTP 500 error. Access from...
View ArticleService Alert: Heritage Quest images not loading
Images, such as census records, are not loading in Heritage Quest, when accessing the database remotely via proxy. On-site access through library IPs is not affected.The vendor is aware of the issue...
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